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Pennsylvania's DEP Partners with

Proforma to Improve Processes

Pennsylvania’s DEP Partners with Proforma to Improve Processes

Department Makes Project Updates Available to Public on Web

SOUTHFIELD, Mich. (February 5, 2001) — In a unique governmental initiative, the Pennsylvania Department of Environmental Protection (DEP) Office of Management and Technical Services has partnered with Proforma Corporation, a leading provider of business process modeling solutions, to model and implement better, faster and less expensive business processes in the department’s Bureau of Laboratories. Improved processes will allow the department to continuously increase its level of performance, thus saving money and enhancing service and quality. The DEP protects Pennsylvania’s air, land and water from pollution and provides for the health and safety of its citizens through a cleaner environment.

Officials at DEP called on Proforma to work with the bureau to train personnel in business process modeling techniques, conduct a pilot process improvement project, and mentor the bureau’s section heads through their initial process improvement efforts. The project will involve a team of Proforma consultants and will utilize Proforma’s ProVision Workbench™ suite of business modeling software.

“ProVision provides tools for input and modeling at the user level—the most important link in the process improvement initiative,” said Kenwood Giffhorn, Deputy Secretary for Management and Technical Services at DEP. “We now can accurately portray existing processes, model potential changes and implement change with a greater degree of confidence.”

Tracking progress online

A notable facet of the project is that DEP will make details and schedule updates available internally and externally on the web at http://www.BizProcessModeling.com/DEP/home.htm. The site explains the project approach, shares project deliverables, speeds communication among team members and makes progress visible to the team and the public. It will be updated continually as the project evolves.

“The decision to go online with the project was a logical one for DEP, because e-commerce and e-government are major initiatives at the department,” Gifforn said. “We frequently use the Web to share information internally, so it was the ideal communication vehicle for this innovative project.”

DEP opted to make the project web site available to the public for several reasons. It sets an example of open government that was previously unattainable, and it allows the department to convey its efficiencies and accomplishments.

“Proforma knows that, like private sector companies, it is important for government agencies to work harder and smarter in the new economy. We’re eager to work along side the team at DEP and share our proven process improvement methodology, modeling tools and expertise,” said Ron Pellegrino, president, Proforma. “Together we will create processes that will enhance organizational performance at the bureau and enable electronic commerce initiatives that will benefit the citizens and businesses of Pennsylvania.”

For more information on the ProVision Workbench suite of tools, contact Proforma at 248-356-9775 or proforma@proformacorp.com.

Proforma’s corporate headquarters are located at 26261 Evergreen Rd, Suite 200, Southfield, Michigan 48076. (248) 356-9775    Fax (248) 356-9025

In Canada, ProVision Workbench tools are distributed by

Liscot Software
3017 St Clair Ave Suite 207
Burlington, Ontario  L7N 3P5
Tel:  (905) 333-3562
Fax: (905) 333-9480

Email: info@liscot.com